Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at a23240834@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at a23240834@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at a23240834@gmail.com.

Return & Refund Policy

Effective Date: August 18, 2026

At Little & Living, we want you to be happy with every purchase. If you receive an eligible product that is damaged, defective, incorrect, or otherwise qualifies under this policy, we are here to help.

1. Eligibility for Returns

You may request a return within [7/10/14] days of receiving your order if:

* The product is damaged or defective upon delivery.
* You received the wrong product.
* The product received is materially different from the product description.
* The product qualifies for return according to the individual product listing.

Products must generally be unused, unworn, unwashed, and returned with their original packaging, tags, accessories, and invoices where applicable.

2. Non-Returnable Products

For hygiene, safety, or other legitimate business reasons, certain products may not be eligible for return, including:

* Used personal-care or hygiene products.
* Products that have been washed, worn, altered, or damaged after delivery.
* Products without original packaging or tags, where applicable.
* Customized or personalized products.
* Products specifically marked as non-returnable on the product page.
* Clearance or final-sale products, where clearly identified.

3. Damaged or Incorrect Orders

Please inspect your order when you receive it.

If an item arrives damaged, defective, or incorrect, contact us at [support email] within [48 hours/7 days] of delivery and provide:

* Order number
* Description of the issue
* Photographs or video of the product and packaging
* Any other information reasonably required to verify the issue

We will review the request and, where appropriate, arrange a replacement, return, or refund.

4. Refunds

Once an approved return is received and inspected, we will notify you of the outcome.

Approved refunds will normally be issued to the original payment method or through the applicable payment mechanism used for the order.

Depending on your payment provider or bank, the time taken for the refund to appear in your account may vary.

5. Return Shipping

If the return is due to our error, such as an incorrect, defective, or damaged product, Little & Living will determine the appropriate return-shipping arrangement.

For returns requested for reasons other than a product defect, damage, or our error, any applicable return shipping charges may be deducted from the refund or may be payable by the customer, as stated on the relevant product page.

6. Exchanges

Exchanges may be available for eligible products, subject to stock availability.

If the requested replacement is unavailable, we may offer a refund or another appropriate resolution.

7. Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

An order may not be cancellable once it has been processed, packed, shipped, or otherwise entered fulfillment.

Where cancellation is accepted, any eligible refund will be processed according to the applicable payment method.

8. Contact Us

For return or refund assistance:

Little & Living